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Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

By accessing and using Lotto Max Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any part of this Agreement, please do not use our platform.

2. Eligibility Requirements

Lotto Max Casino is intended for individuals aged 18 years or older who are residents of countries where online gaming is permitted. We reserve the right to request proof of age and residency at any time.

3. Geographic Restrictions

We operate in accordance with applicable laws and regulations. Users from restricted jurisdictions, including but not limited to the USA, UK (for non-UKGC sites), France (for non-ANJ brands), and some EU states, are prohibited from accessing our platform.

4. Account Registration Rules

To create an account, you must provide accurate information, including your name, email address, and date of birth. You agree to maintain the accuracy of this information and notify us of any changes promptly.

5. One-Account-Per-User Policy

Each user is allowed only one active account on Lotto Max Casino. Multiple accounts are not permitted and may result in account restrictions or closure.

6. Identity Verification and KYC

We reserve the right to request verification documents, including government-issued identification, proof of address, and/or other documentation, to ensure compliance with anti-money laundering (AML) regulations.

7. Account Accuracy Obligations

You must accurately report any winnings and losses on your account statements. Failure to do so may result in account restrictions or closure.

8. Account Security Responsibilities

It is your responsibility to maintain the security of your login credentials, password, and account information. Lotto Max Casino will not be liable for any unauthorized access resulting from user error.

9. Restricted Behaviour and Prohibited Activities

You agree not to engage in behavior that could compromise our platform's integrity or violate applicable laws and regulations. Such prohibited activities include but are not limited to:

  • Cheating or colluding with other users
  • Manipulating gameplay, including by using bugs or exploits
  • Misrepresenting your identity or user information

10. Bonus and Promotion Rules

Bonuses and promotions are subject to the following terms:

  • Eligibility for bonuses is determined at our discretion.
  • Wagering requirements apply to all bonus winnings.
  • Certain games may be excluded from bonus eligibility.

11. Wagering and Gameplay Conditions

You agree to wager in accordance with applicable laws, regulations, and these Terms & Conditions. We reserve the right to void or cancel any wagers that we reasonably believe have been made in bad faith or otherwise unfairly.

12. Bonus Abuse Prevention

We may restrict or close your account if we suspect bonus abuse, including but not limited to:

  • Excessive bets on certain games
  • Repeatedly claiming bonuses with no intention of meeting wagering requirements

13. Deposits and Withdrawals (Where Supported by Source Material)

To facilitate deposits and withdrawals, you must comply with the following terms:

  • Only one account is permitted per user for payment processing.
  • Certain deposit methods may have specific rules or restrictions.

14. Verification Before Withdrawals

We reserve the right to request verification documents before processing any withdrawal requests.

15. Processing and Review Procedures

Withdrawal requests will be processed within a reasonable timeframe, typically between 24-72 hours. We reserve the right to delay or reject withdrawals if we suspect foul play or other irregularities.

16. Responsible Gambling Expectations

We encourage responsible gaming practices and have implemented tools to support this goal:

  • Configurable deposit limits
  • Time-outs (short-term)
  • Self-exclusion options

17. Suspension or Closure of Accounts

We reserve the right to suspend or close your account for any reason, including but not limited to:

  • Breach of these Terms & Conditions
  • Violation of applicable laws and regulations
  • Misuse of bonuses or promotions

18. Game Fairness and RNG Systems

Our platform uses Random Number Generators (RNGs) certified by independent labs. However, we make no guarantees regarding the outcome of any game.

19. Technical Interruptions or Voided Gameplay

In cases of technical failure or interruption, Lotto Max Casino may void gameplay results at our discretion.

20. Intellectual Property and Platform Ownership

All intellectual property rights in the platform, including but not limited to software, images, graphics, and logos, belong exclusively to Lotto Max Casino. You agree not to reproduce or distribute such materials without prior written consent from us.

21. Limitation of Liability

To the fullest extent permitted by law, we exclude all liability for any losses resulting from your use of our platform.

22. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time, with or without notice, as deemed necessary. Your continued use of Lotto Max Casino signifies acceptance of such changes.

23. Contact or Support Guidance

In case you have questions regarding this Agreement or require technical assistance, please refer to our:

  • Help Center
  • Email support
  • Live chat